What is Klenty?
Klenty is a comprehensive sales engagement platform designed to help B2B sales teams automate and scale their outbound outreach efforts across multiple channels. Trusted by over 5,000 fast-growing companies, Klenty combines email automation, calling, SMS, LinkedIn outreach, and AI-powered personalization into a single platform that integrates deeply with your existing CRM and sales stack.
The platform has evolved significantly from its origins as an email automation tool into a full-featured sales engagement solution. In 2025, Klenty stands out for its AI capabilities, including SDRx—an AI SDR agent that handles prospect research, writes personalized emails, and executes entire sales workflows automatically.
Key Features
Multi-Channel Outreach Sequences
Klenty enables sales teams to build sophisticated, multi-touch cadences that combine email, phone calls, SMS, LinkedIn messages, and WhatsApp into coordinated sequences. The platform allows you to define the timing, order, and conditions for each touchpoint, ensuring prospects receive consistent engagement across their preferred channels.
Unlike single-channel tools, Klenty’s unified approach means you can manage all outreach activities from one dashboard, with automatic task creation for manual steps like LinkedIn connection requests or personalized voice messages.
AI-Powered Personalization
Klenty’s AI engine analyzes prospect data to generate highly personalized email content at scale. The platform researches each prospect’s company, role, recent activities, and pain points, then crafts contextually relevant messaging that goes far beyond simple mail merge variables.
The AI personalization feature (included in the Plus plan with 4,000 monthly credits) can dramatically improve response rates by ensuring each message feels genuinely tailored rather than templated. Users report reply rate increases of up to 46% when leveraging Klenty’s personalization capabilities.
Advanced Calling Features
Klenty offers two powerful dialing modes designed for different outreach scenarios:
- Parallel Dialer: Make up to 350 calls per hour by dialing multiple prospects simultaneously and connecting you when someone answers. Ideal for high-volume prospecting.
- Power Dialer: Automatically dial through a list of prospects one after another, eliminating manual dialing time. Perfect for focused, personalized conversations.
Both dialers include call recording, local presence dialing, voicemail drop, and automatic call logging to your CRM. The Plus plan includes 1,000 calling minutes per month for US and Canada.
Email Deliverability Tools
Deliverability is critical for cold outreach success, and Klenty provides several features to keep your emails landing in inboxes rather than spam folders:
- Email Warmup: Gradually increase your sending volume with automated warm-up sequences that build sender reputation
- Inbox Rotation: Distribute emails across multiple sender accounts to avoid triggering spam filters
- SPF/DKIM Authentication: Built-in setup guidance to ensure proper email authentication
- Deliverability Monitoring: Track bounce rates, spam complaints, and inbox placement
These tools help maintain high deliverability rates even when sending cold emails at scale.
Event-Triggered Automation
One of Klenty’s most praised features (earning a perfect 5.0 rating on G2) is its ability to trigger actions based on prospect behavior. The platform monitors email opens, link clicks, replies, website visits, and other engagement signals, then automatically adjusts outreach accordingly.
For example, if a prospect opens your email three times but doesn’t respond, Klenty can automatically trigger a follow-up call task or send a different email variant. This intelligent automation ensures timely follow-up without manual monitoring.
CRM Integration and Data Sync
Klenty integrates natively with major CRMs including Salesforce, HubSpot, Pipedrive, Zoho, and MS Dynamics. These integrations enable:
- Automatic two-way sync of contact data and activities
- CRM-triggered cadence enrollment based on deal stage or field changes
- Activity logging for emails, calls, and tasks directly to CRM records
- Custom field mapping to personalize outreach with CRM data
Sales teams can work primarily in their CRM while Klenty handles the execution, or use Klenty’s interface directly—both approaches keep data synchronized.
SDRx: AI SDR Agent
Klenty’s SDRx represents the platform’s most advanced AI capability. This AI agent can autonomously:
- Research prospect accounts using multiple data sources
- Identify relevant pain points and buying signals
- Craft personalized outreach messages
- Execute multi-step cadences and adjust based on responses
- Qualify responses and route hot leads to human reps
SDRx essentially functions as a virtual SDR team member, handling the research and initial outreach that traditionally consumes significant human time. Early adopters report being able to engage 3-5x more prospects with the same team size.
Unified Inbox
Managing responses across multiple sender accounts and channels can quickly become chaotic. Klenty’s unified inbox consolidates all prospect replies—regardless of which email account they were sent to or which channel they came from—into a single view.
The inbox includes collaboration features like internal notes, reply assignments, and conversation history, making it easy for team members to coordinate on responses without losing context.
Analytics and Reporting
Klenty provides detailed analytics across several dimensions:
- Campaign Performance: Open rates, reply rates, meeting bookings, and conversion metrics for each cadence
- Team Productivity: Calls made, emails sent, tasks completed, and outcomes by rep
- A/B Test Results: Compare subject lines, message variants, and timing to optimize performance
- CRM Attribution: Track pipeline and revenue generated from Klenty outreach
The Plus plan adds sales coaching features including goal tracking and leaderboards to motivate team performance.
Pricing
Klenty offers three pricing tiers based on team needs, with all plans billed annually (monthly billing available at higher rates):
Starter - $50/user/month
- Ideal for small teams starting with email automation
- 15,000 monthly contacts and 75,000 monthly emails
- Unlimited inboxes (single domain)
- Email analytics and A/B testing
- Zapier integration
- 24/5 customer support
Growth - $70/user/month
- For teams adding calling and CRM integration
- Everything in Starter, plus:
- Native CRM integrations and automation
- 1-click-to-call dialer with call recording
- SMS automation
- Intent-based follow-ups with sales playbooks
- Advanced reporting and team permissions
Plus - $99/user/month (Most Popular)
- For teams leveraging AI and advanced features
- Everything in Growth, plus:
- 4,000 monthly AI credits for list-building and research
- 1,000 calling minutes (US/Canada)
- Sales coaching with goal tracking and leaderboards
All plans include a 14-day free trial with no credit card required, and annual subscriptions save up to 20% compared to monthly billing.
Who Should Use Klenty?
Klenty is best suited for:
- B2B sales teams running high-volume outbound prospecting campaigns
- Mid-market companies (50-500 employees) with dedicated SDR or BDR teams
- Sales leaders seeking to standardize and scale outreach processes across their team
- Organizations already using Salesforce, HubSpot, or similar CRMs who want deep integration
- Teams requiring multichannel outreach beyond just email
Klenty may be overkill for solo salespeople or very small teams who only need basic email sequences. Similarly, enterprise organizations with extremely complex workflows might require more customization than Klenty’s platform offers.
Pros and Cons
Advantages
Comprehensive Platform: Klenty consolidates email, calling, SMS, and social outreach into one tool, eliminating the need for multiple point solutions and the complexity of integrating them.
AI Capabilities: The AI personalization and SDRx features represent genuine innovation in sales automation, helping teams achieve personalization at scale that was previously impossible.
Excellent Support: Users consistently praise Klenty’s customer support team for responsiveness (average 2.5-minute response time) and helpfulness. The 24/5 availability means you can get help quickly when issues arise.
Strong Deliverability: The combination of email warmup, inbox rotation, and authentication tools helps maintain high inbox placement rates, which is critical for cold outreach success.
Event-Driven Automation: The ability to trigger actions based on prospect behavior creates more intelligent, responsive outreach that feels less robotic to recipients.
Scalability: Klenty’s architecture handles large contact lists, high email volumes, and team growth effectively, making it suitable as companies scale their outbound efforts.
Disadvantages
Learning Curve: Klenty’s extensive feature set comes with complexity. New users often find the interface less intuitive than simpler tools, and setting up cadences correctly requires reading documentation or watching tutorials.
Occasional Bugs: Some users report intermittent issues with campaigns not executing as scheduled or errors that require support intervention to resolve. While not frequent, these bugs can disrupt time-sensitive outreach.
Error Clarity: When something goes wrong, Klenty’s error messages don’t always clearly explain the root cause or how to fix it, leading to frustration and support tickets.
Pricing for Scale: While competitive for small teams, Klenty’s per-user pricing can become expensive for larger sales organizations. The cost can add up quickly when you need advanced features for 20+ users.
Setup Complexity: Getting email authentication, inbox rotation, and CRM integrations configured correctly requires technical knowledge. Less technical users may need IT or support assistance during initial setup.
Klenty vs. Competitors
Klenty vs. Outreach/SalesLoft: Klenty offers comparable features at a significantly lower price point, making it attractive for mid-market teams. However, enterprise buyers might prefer the more robust reporting and larger ecosystem of Outreach or SalesLoft.
Klenty vs. Instantly/Smartlead: Purpose-built email tools like Instantly often offer better deliverability and simpler interfaces for email-only campaigns, but lack Klenty’s multichannel capabilities and CRM integration depth.
Klenty vs. Apollo: Apollo combines sales engagement with a built-in B2B database, making it a strong option if you need data and outreach in one tool. Klenty requires bringing your own data but offers more sophisticated sequencing.
Klenty vs. Reply.io: Similar feature sets and pricing, but Klenty generally receives higher marks for customer support and ease of use, while Reply.io has stronger native LinkedIn automation.
User Reviews and Reputation
Klenty maintains a strong reputation in the sales engagement space with a 4.6 out of 5 star rating based on 387 reviews on G2. The platform earns particularly high scores for:
- Quality of Support: 9.2/10
- Email Tracking/Automation: 9.0/10
- Event-Triggered Actions: 5.0/5
Users frequently mention saving 20+ hours per week on manual prospecting tasks and seeing reply rates increase by 46% or more when using Klenty’s personalization features. Some report 3x increases in meetings booked after implementing the platform.
However, user feedback also highlights areas for improvement, particularly around the learning curve for new users and occasional technical issues that require support intervention.
Getting Started with Klenty
- Sign up for the free trial at klenty.com (no credit card required)
- Connect your email accounts and complete SPF/DKIM authentication for deliverability
- Integrate your CRM to enable data sync and activity logging
- Import your prospect list via CSV or directly from your CRM
- Create your first cadence using Klenty’s templates as a starting point
- Test with a small segment before enrolling your full prospect list
- Monitor performance and iterate based on analytics
Klenty’s support team offers onboarding assistance, and their knowledge base includes detailed guides for each setup step.
Final Verdict
Klenty is a powerful, comprehensive sales engagement platform that successfully balances sophistication with usability. While it has a steeper learning curve than simpler email tools, the investment pays off for teams serious about scaling multichannel outreach.
The platform’s AI capabilities—particularly SDRx and personalization—represent genuine innovation that can significantly improve both efficiency and response rates. Combined with strong CRM integrations, excellent customer support, and robust deliverability tools, Klenty delivers substantial value for mid-market B2B sales teams.
At $70-99 per user per month for the full feature set, Klenty is competitively priced relative to enterprise alternatives like Outreach and SalesLoft while offering more capabilities than basic email automation tools. Teams running serious outbound programs will likely find the ROI justifies the cost.
Recommended for: B2B sales teams (5-100 reps) doing high-volume multichannel outreach who value CRM integration and AI-powered personalization.
Not ideal for: Solo sellers needing only basic email sequences, or teams requiring only email without calling/SMS capabilities.
Key Features
- AI-powered email personalization
- multi-channel sequences (email, phone, SMS, LinkedIn)
- parallel dialer (up to 350 calls/hour)
- power dialer with call recording
- email warmup and deliverability tools
- inbox rotation across multiple accounts
- CRM integrations (Salesforce, HubSpot, Pipedrive, Zoho)
- AI SDR (SDRx) for automated research and outreach
- event-triggered follow-ups
- sales playbooks and cadences
- A/B testing for emails
- unified inbox for all conversations
- real-time analytics and reporting
- call coaching and leaderboards
- Zapier integration